After Arriving in London:

Temporary Accomodations

The Company will if necessary provide you with either hotel accommodation (bed & breakfast) or serviced accommodation (with catering facilities). TEAM Relocations will book this for you prior to your arrival in the UK.


Selecting Permanent Housing

TEAM Relocations will advise you on available Company owned property and the open market rental process.

It is important to inform TEAM Relocations if you intend to bring any pets with you so this may be taken into account when arranging a house hunt.

During your search, there are several steps that will follow once you find the property you would like to select. TEAM Relocations will advise you with these steps.


Tenancy Tips

Timeline of Events During the Home-finding Process:

  1. Verbal Offer - ideally made on the day of viewing, as soon as possible.
  2. Written Offer - as soon as possible after the verbal offer, must include all additions that you propose to include into the rent, i.e. break clause, additional wardrobes, garden maintenance, or similar (subject to landlord’s agreement).
  3. Holding Fee - to ensure the property is removed from advertising. This includes referencing fees for the agency (to be paid as soon as the written offer is accepted).
  4. Referencing - including Right To Rent (VISAS/WORK PERMITS). See the list of documents below* – this may take from several days to more than a week.
  5. Draft Lease – please read attentively, including small print, and ask questions if anything is unclear. The draft must include break clause and all additions specified in the written offer. Negotiations may take from several days to 2-4 weeks.  
  6. Lease Signatures – takes from a couple of days to a week.
  7. Initial Monies - deposit amounting to 6 weeks’ rent, plus 1st month’s rent. Note, if the transfer comes from abroad, it can take several days.
  8. Check-In - conducted by an Independent clerk. It’s highly advisable for the tenant to be present to look for any imperfections or repairs needed and to make sure they are recorded by the clerk. You also have 7-10 working days to ask for amendments to the written copy of the check-in inventory report.

*Important Documents that one may need to provide for Referencing (always check with the agent and ask which documents will be required):


  • Employment letter stating the details of your job offer in the UK, confirming your gross annual income
  • Employer Details – contact name, email, address etc.
  • Employer's reference


  • Reference letter from current landlord (if applicable)
  • Reference letter from current bank
  • Character reference (usually from a person who has known you for more than 3 years; not a relative/family)

Financial Information

  • Bank statements to show you have available funds to support your tenancy
  • 3 months of pay slips
  • Bank account details (this can be your non-UK bank account)

Your ‘Right to Rent’

  • Copy of Passport and/or ID
  • Copy of Visa/Work Permit

Address History

  • Most recent addresses in the UK or abroad, including proof of your most current address, e.g. temp housing address, or bills for previous non-UK address.



  • What are some helpful London area guides? 

1) Check out Foxton's Discover site, where you can explore the best London and Surrey have to offer, including property news, local tips, market trends and even home interiors. Click Here

2) Check out London Area Guides from Kinleigh Folkard & Hayward. Here you can browse for London area guides by region. These guides to local areas in London offer information on amenities, architecture, outdoor space, transport and local schools. Click Here

  • Where do Shell expats/repats typically live?

Both Central London and the county surrounding London of Surrey are very popular locations for Shell expatriates to live in. Central London is composed of different zones and regions and each reflect the price of housing, cost of living, accessibility to various amenities, schooling districts and nightlife.

  • What are some available resources that can help me select an area that is a commutable distance from both my children's school and Shell Centre?

When you get to selecting an area to live in, Team Relocation will help you with the search but it’s good to have an idea of preferred areas anyway.

Commuting to Shell Offices in London

Currently, Shell Offices in London are at three locations :

Shell Mex House 80, Strand WC2R 0ZA. Nearest train station : Charing Cross. Tube Station : Charing Cross, Embankment, Covent Garden.

Shell (Canary Wharf) 40 Bank Street, E14 5NR. Nearest train/ tube station : Canary Wharf, Heron Quays (DLR)

Shell Centre London (Southbank) SE1 7NA. Nearest train/ tube station : Waterloo, Waterloo East)

Commute from Waterloo station to Shell offices:
· Walk to Shell Centre – 5-10min
· Walk to 80 Strand – 15-20 min
· Tube (Underground) to Canary Wharf and walk from tube to office – 20-25 min

Please note that Shell strongly advises its employees to select accommodation within the 90-minute door to door commute to the office.

By 2019, all London-based Shell offices will move to Shell Centre, Southbank.

Great mobile app to calculate door-to-door community (both time and cost) from A to B is Citymapper App for smartphones (iOS and Android).

CityMapper Website version (available also for many other cities in the world).

The desktop Transport for London government website for the same purposes is

To check on Rail Services, please use

Below are useful resources from the Outpost Library (log-in required).

London Neighbourhoods (log-in required) 


Useful Links

The website will give you a full description of the postcode area including information on location, transport, housing, people, nightlife, leisure and shops.

If you would like to get an idea of the London market, have a look at the following websites:




Do let Outpost London know if you want more information on some housing areas of your interest.